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Customer Support



Services you can rely on. Always.

Technical Support

Our technical support services cover numerous areas including the most popular hardware, operating systems and software applications including Windows 3.11, Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Longhorn, Unix, Microsoft Office and BackOffice Applications, Novell Netware.

Our design and implementation team take care of hardware and network installations and can provide a turn-key solution to all your IT needs.

Onsite maintenance agreements

We can analyse your current IT setup and recommend the appropriate level of maintenance agreement for your company.

Some of the extra services that we offer in our maintenance agreements are:

  • Backups and offsite storage of backup tapes
  • Preventive maintenance of equipment
  • 24 hour support hotline
  • Replacement of equipment until original equipment is repaired
  • Emergency service

If you would like further details on our 24 hour emergency support service, please contact us either by phone on (356) 21446371, by fax on (356) 21496279 or by email at support@dixcomputers.com

 

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