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Our Services



Services you can rely on. Always.

Network Services

Dedicated specialists providing independent technical consultancy in the Networking arena, specialising in Microsoft’s product set.

Services

Installation and support of:
  • Microsoft Back Office Products
  • Microsoft Desktop Applications
  • Microsoft Client Operating Systems
  • Software migrations, upgrades or new installations
  • Flexible range of support services
  • Provision and installation of hardware
  • UNIX Administration
  • Network reviews; security, performance, fault tolerance
  • Production of policies and procedures
  • Provision of complete solutions to meet business requirements
  • Range of analysis, design and implementation services
  • Project Management

Key Benefits

  • Microsoft Certified Solution Provider accreditation
  • Guarantee of quality consultants and skills
  • Flexible and responsive services to meet all needs
  • Commitment to client success
  • Access to OCS’ Corporate Resource Pool
  • Cost effectiveness
  • Track record of OCS
  • Wide range of complementary skills to support projects
  • Proven delivery approach/methods
  • Provision of complete solutions in conjunction with OCS’ complementary services

Technical Support

Our technical support services cover numerous areas including the most popular hardware, operating systems and software applications including Windows 98, Windows 2000, Windows XP, Windows 2003, Unix, Linux, Microsoft Office and BackOffice Applications, Novell Netware.

Our design and implementation team take care of hardware and network installations and can provide a turn-key solution to all your IT needs.

Onsite maintenance agreements

We can analyse your current IT setup and recommend the appropriate level of maintenance agreement for your company.

Some of the extra services that we offer in our maintenance agreements are:

  • Backups and offsite storage of backup tapes
  • Preventive maintenance of equipment
  • 24 hour support hotline
  • Replacement of equipment until original equipment is repaired
  • Emergency service

If you would like further details on our 24 hour emergency support service, please contact us either by phone on (356) 21446371, by fax on (356) 21496279 or by email at support@dixcomputers.com

 

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