Services you can rely on. Always.

We've got over 17 years of doing business in the Information Technology industry, and have acquired a wealth of experience that spans the whole range of technology, applications, problems and solutions.

As such, we are well placed to analyse your requirements and advise you on the most appropriate solutions, taking into account the technology, cost-effectiveness, reliability, compatibility, usability and reliability as necessary.

Facilities Management

With the increasing dependence of businesses on their computer installations, and the increasing complexity of those systems, the task of keeping them healthy and up-to-date can be a major problem. Unless a business can employ a dedicated professional to manage these systems, they run the very real risk of a serious loss of availability, with all the consequences of that on the smooth operation of the business.

With this in mind, we offer a Facilities Management service to our clients. Calling upon our depth and breadth of experience of such critical installations, acquired over many years, our consultants will take on the role of managing your computer installations. We are able to advise you about the health of your systems, pointing out problem areas and recommending solutions, advise about enhancements, perform regular maintenance, and if you do suffer a failure, initiate appropriate recovery actions.

Depending upon your needs, we can tailor this service to suit your own requirements. We can offer a service whereby you call us in as & when required, or we can offer a full on-site 24/7 maintenance contract, with guaranteed time to site and replacement equipment available. Give us a call to discuss how we can best satisfy your exact requirements.

Technical Support

Our technical support services cover numerous areas including the most popular hardware, operating systems and software applications including Windows XP, Windows 2003, Windows Vista, Windows 2008, Windows 7, Unix, Microsoft Office and BackOffice Applications.

To download our remote support tool, please click here.

Our design and implementation team take care of hardware and network installations and can provide a turn-key solution to all your IT needs.

Hardware Upgrades

Our servicing department can help you to get extra life out of your existing systems. Depending on the existing equipment, upgrades can be made, for example, faster processors, increased memory and larger storage.

If you are looking for an alternative more cost effective solution we can assist to help you decide.

Onsite Support Services

We can analyse your current IT setup and recommend the appropriate level of maintenance agreement for your company.

Some of the extra services that we offer in our maintenance agreements are:

* Backups and offsite storage of backup tapes
* Preventive maintenance of equipment
* 24 hour support hotline
* Replacement of equipment until original equipment is repaired
* Emergency service

If you would like further details on our 24 hour emergency support service, please contact us either by phone on (356) 21446371, by fax on (356) 21496279 or by email at support@dixcomputers.com

Terms and Conditions

To view our terms and conditions, please click here.